- Individuals & Families
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- Agents & Brokers
- Embedded Insurance
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Because pets are family, Chubb now offers pet insurance with top-rated coverage from Healthy Paws.
Chubb offers the insurance protection you need for travel’s many “what ifs”.
Chubb protects small businesses at every stage – from newly formed start-ups to long-time anchors of the community.
Stay ahead of cyber threats with our free Cyber Claims Landscape Report.
Learn more about our dedicated learning paths, Online Learning Center, and more.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
Chubb Claims
We're here for you 24 hours a day, 7 days a week
#1 Insurance Company for Home Claims Satisfaction
Chubb received the highest score in the J.D. Power 2025 U.S. Property Claims Satisfaction Study of customers’ satisfaction with the property claims experience. Visit jdpower.com/awards for more details.
The Chubb Difference
Destructive tornado
The future is very bright at Vermeer, Chubb unleashed the potential we have and we got back on our feet quickly.
Burst water hose
They did what they would do for their own family, and that made me feel special
Claims Contact Center
1-800-336-0627 (Inside U.S.)
1-302-476-6194 (Outside U.S.)
1-800-433-0385 (8 a.m. to 5 p.m. EST)
1-800-523-9254 (after 5 p.m. EST)
1-833-542-2013
1-833-896-2968 (NY residents only)
For email, mail and other claims forms, click here.
*Satisfaction rating based on survey of personal and commercial lines Chubb policyholders with paid claims from 2022-2024.