- Individuals & Families
- Businesses
- Agents & Brokers
- Embedded Insurance
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Because pets are family, Chubb now offers pet insurance with top-rated coverage from Healthy Paws.
Chubb offers the insurance protection you need for travel’s many “what ifs”.
Chubb protects small businesses at every stage – from newly formed start-ups to long-time anchors of the community.
Stay ahead of cyber threats with our free Cyber Claims Landscape Report.
Learn more about our dedicated learning paths, Online Learning Center, and more.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
Workers' Compensation Claims Services
- Prompt Contact on all Claims: Swift outreach to injured workers, employers and medical providers, typically within one business day of a claim being filed.
- Consistent Communication: Regular updates provided every 60 to 90 days to insureds, agents and brokers throughout the duration of lost time claims. Claims undergo continuous quality controls with escalation points to bring in senior professionals or additional resources as needed.
- Experienced Professionals: Maintain a dedicated focus to ensure deep knowledge of state-specific regulations. All professionals are properly licensed according to state requirements.
- On-Staff Clinical Professionals: Includes Nurse Consultants, Telephonic Case Managers and Medication Management Specialists who help ensure appropriate medication use, medical management and timely return to work.
- Medical Bill Review: We service you at cost with no additional mark-up – average savings of over 69% on billed amounts in 2024. Advanced technology ensures prompt and accurate bill review, adhering to state fee schedules, Usual & Customary (U&C) rates and contracted network reimbursements.
- Medical Bill Repricing Fees: We pass along medical bill repricing fees directly at cost with no mark-ups, averaging policyholders 2% in gross savings over the past three years. We also provide detailed reports outlining savings across your Workers’ Compensation program.
- Pharmacy Benefit Management Program: Robust list of covered medications resulting in 68% total savings on pharmacy costs for the patient.
- Preferred Provider and Direct Network Agreements Focused on Occupational Treatment: We help employees receive timely, appropriate care at a reasonable cost, capturing an additional savings below fee schedule.
- Real-Time, Online Access to Claim Notes:1 Stay informed about your claim’s progress by viewing updates and file notes online. Contact your Claim Business Consultant or local claims office to learn how to enroll.
- Sophisticated Business Analytics: Advanced technology to help guide decision-making throughout the claim lifecycle to evaluate resource needs, help control costs and achieve better results.
1Certain claims information may have limited or restricted access for security purposes