Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
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Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
New York, N.Y., Sept 25, 2025 – Chubb today announced the appointment of Joe Gaspero as Senior Vice President, National Account Segment Leader of Major Accounts Excess Casualty, effective immediately.
In his new role, Joe will oversee the growth and development of Chubb's National Account portfolio for Excess Casualty business in the United States, delivering innovative solutions to meet the evolving needs of brokers and clients in today’s dynamic environment. Joe will also drive growth of Chubb's new claims-made excess casualty facility product launched earlier this year, that provides clients an alternative option for the first layer of umbrella liability coverage.
“Joe’s deep expertise, proven leadership, and strong relationships with our broker partners make him the ideal candidate to lead our National Accounts portfolio within Excess Casualty,” said Lyndsey Christofer, Executive Vice President, Head of North America Casualty for Chubb Major Accounts. “His strategic approach and focus on driving results will further strengthen our position as a market leader.”
Matt Merna, Senior Vice President, Chubb Group and Division President, North America Major Accounts, added, “Joe’s ability to anticipate client needs and deliver tailored solutions will be instrumental as we continue to advance innovation and strengthen the value that we bring to our broker partners and the businesses we support.”
Joe is based in Philadelphia and will continue to report to Sam Codispoti, Executive Vice President, Major Accounts Excess Casualty leader. Joe brings nearly 15 years of insurance industry experience to the role. Since joining Chubb in 2013, he has held several leadership positions, most recently serving as Eastern Region Leader for Major Accounts Excess Casualty, where he managed underwriting operations and drove growth along the U.S. East Coast regions.
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com.
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