What do you do when your vacation home has been hit by a major hurricane and you're 600 miles away? Call us. As a valued Chubb policyholder, you may be eligible for Chubb Property ManagerSM, a comprehensive service that provides assistance at no additional charge if your secondary or seasonal home suffers damage from hurricane-force winds.
You may enroll in this service at no additional charge if you have wind coverage on your secondary or seasonal home in the following states: AL, CT, DE, FL, GA, LA, MA, MD, MS, NC, NH, NJ, NY, PA, RI, SC, VA, TX coastal counties1, and the District of Columbia.
1Eligible Texas coastal counties: Aransas, Brazoria, Calhoun, Cameron, Chambers, Galveston, Harris, Jackson, Jefferson, Kenedy, Kleberg, Matagorda, Nueces, Refugio, San Patricio, and Willacy.
How it works
Once you're enrolled in this service, Chubb Property Manager lets us take action on your behalf if your secondary or seasonal home is affected by hurricane-force winds. The service features the following:
Automatically Conduct A Home Inspection – Chubb closely monitors and tracks the approach of any potential hurricane. Once the area is safely accessible, a Chubb representative will automatically conduct an exterior inspection to determine the condition of your home.
Property Condition Report – A Chubb representative with extensive understanding of home construction will provide you with a report that details the exterior condition of the home.
Quick Claim Submission – If damage is discovered, you will be notified, and with your approval, a claim will immediately be filed to help expedite the claim process.
Short-term Repairs – Once a claim is submitted, and with your approval, Chubb will dispatch mitigation specialists who can board up the home, tarp the roof, extract water, help limit the potential for further damage, and provide a warranty for the work.
*Condo/co-operative and renter policies are not eligible for the service.
Chubb Property Manager Brochure
A Service to Help Homeowners After a Hurricane
How to enroll in Chubb Property Manager
We offer several convenient ways to enroll in Chubb Property Manager. To begin enrollment, you will need your Chubb homeowner policy number and effective date, which can be found in the top right corner of your policy or renewal notice.
The Chubb Property Manager authorization form can be submitted in the following ways:
- Online:
- the “Chubb Mobile” app from the App Store or Play Store, then go to the Catastrophe Services Center. For step-by-step directions, watch this video
- Visit the Catastrophe Services Center on the Chubb Client Portal. (Login Required)
- Phone: 1.866.444.0360, option 2
- Fax: Download the form and fax completed forms to 1.866.638.9522
- Email: Download the form and email completed forms to ChubbRiskConsulting@chubb.com
- Mail: Download the form and mail completed forms to:
Chubb Personal Risk Services
202 Hall’s Mill Road
Whitehouse Station, NJ 08889
For more information about the Chubb Property Manager Service, please contact your independent agent or broker.
Evaluations, reports and recommendations are made solely to assist Chubb in underwriting and loss control. Evaluation for any hazard or condition does not mean that it is covered under any policy. No warranties or representations of any kind are made to any party. Neither Chubb nor its employees or agents shall be liable to any party for the use of any information or statements made or contained in any evaluation, report or recommendation.
Disclaimer: This information is descriptive only. All products may not be available in all jurisdictions. Coverage is subject to the language of the policies as issued.