Your Chubb Cyber Policy’s Cyber Incident Response Team

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Who we are

Chubb’s Cyber Incident Response Team is comprised of experienced service providers to provide legal, computer forensic, notification, call center, public relations, crisis communications, fraud consultation, credit monitoring and identity restoration advice and services. The Cyber Incident Response Team is available for you to use after a covered cyber incident occurs. The Loss Mitigation providers listed are available for you to contract with prior to a cyber incident to assist in reducing the likelihood of an event and do not trigger policy coverage. You should read your policy, including all attachments, for complete information on the specific coverage you have purchased.

The Cyber Incident Response Team are independent contractors and not agents of Chubb. Chubb has no obligation to provide any of the legal, computer forensic, notification, call center, public relations, crisis communications, fraud consultation, credit monitoring and identity restoration advice and services provided by the Cyber Incident Response Team. Chubb shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement between you and the service  provider. As a policyholder, you are under no obligation to contract for services with Cyber Incident Response Team service providers. 

Experiencing a cyber incident?

We’re available 24/7 for our clients.

Policyholders can call our hotline at 800-817-2665 or use Chubb’s Cyber Alert® app, which puts instant reporting and response services at your fingertips.