Accessing Business Class Assistance

To access specialist medical and security assistance, policyholders should call the Chubb emergency assistance helpline: +44 20 7173 7796

Option 1
for medical emergency, travel assistance while abroad or pre-travel medical or visa advice
Option 2
for counselling services, bereavement advice, legal or tax advice, or medical or State Benefit advice
Option 3
for pre-travel security advice, or security advice while travelling

Partnering with experts

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Chubb Travel Smart

Our award-winning Chubb Travel Smart app and desktop dashboard is the all in one business travel solution. It can help Risk and Insurance Managers with their duty of care obligations through:
 

  • A handy smartphone app for travelling employees providing easy access to medical and security assistance, live location-based alerts and useful country information

  • Integrated pre-travel eLearning, including videos and competency testing for travelling employees on topics such as terrorism, health risks, travel preparation and cyber safety

  • Dedicated online dashboard for risk, HR and insurance managers, providing real-time information on travelling employees, including their location and whether they are travelling in high risk areas

  • Alerts and notifications sent directly to employees to help them stay one step ahead of the risks and alter their travel plans accordingly
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Make mental wellbeing a priority: introducing ifeel

Available complimentary to Chubb Accident & Health policyholders, ifeel is designed to address the pressing need for mental well-being support in today’s workplace. This innovative platform provides employees with access to valuable resources and tools that promote mental wellbeing, fostering a healthier and more productive work environment.

FAQs

Need evidence for VISA applications?
If you need an insurance certificate for a VISA application, you can obtain one from us quickly and easily online. You just need to know your policy number.
Need to make a claim on your policy?
We offer a range of ways to make a claim: By telephone – please call 0345 841 0059

Have a question?

Talk to one of our experts