Chubb clients in the UK and Republic of Ireland with a current Employers’ Liability policy have free and unlimited access to the Chubb platform. Your Chubb policy number is used for validation as part of the registration process.
If your policy with Chubb is not renewed, we will contact your primary administrator to inform you of the applicable grace period allowed for you to download records of completed training before access is withdrawn.
It usually takes around 30-40 minutes to complete each module, including a short multi-choice validation quiz (80% pass mark).
The training is available in versions tailored to legal requirements in either Great Britain (also applicable in Northern Ireland, although not the specific statutes cited) or the Republic of Ireland.
The training is available in English only.
The training content has been developed to meet the relevant accreditation and approval requirements and is not customisable.
Follow our Quick Start Guide.
Please check your spam or junk folders, and make sure your email system is not blocking messages from “….@healthandsafetyclick.com” or “…@healthandsafetyclick.net”
If you still cannot register successfully, please email: chubb@healthandsafetyclick.net
The platform has an Interactive User Guide. The User Guide will launch the first time you login, and when there are system updates. This will give you step-by-step instructions on how to use the platform and access all the features. You can access the User Guide at any time from the Help Centre in the left-hand menu, or by clicking the (?) icon at the top right corner of the screen.
Please try the Interactive User Guide, accessible from the Help Centre, first. If you still have a query, send in a question using the Tickets option in the Help Centre. You will receive an email response as soon as possible.
You can create as many administrators as you need to manage your training rollout. Your Primary Administrator has overall control, and we will use their email address as the main contact for any messages we need to send you. If required, we can change your Primary Administrator to one of the other registered admins – just send in a request by raising using the Tickets option in the Help Centre.
If staff do not have a company email address and are not willing to use a personal one, you can create dummy addresses for them. Please note:
When you register your Users onto the platform a welcome email is automatically generated. If Users say they have not received the welcome email, please first check that their email address is correct / has not changed. Then get them to check all spam and junk folders. If there is still no trace, ensure the email has not been blocked by your organisation’s security system.
The eLearning platform has been designed to work with commonly used modern browsers, including:
If you or your trainees are not using the latest versions of one of these browser/operating system combinations, you may still be able to access the site and use the pages, but it might not display as designed, nor provide the best user experience.
The system will NOT work with Microsoft Internet Explorer.
The training most easily completed on a laptop or PC. Portable devices with larger screens can also be used.
There is no audio content – all modules are text and graphics only.
Chubb Risk Adviser can be accessed by anyone in your organisation with an Admin account on the eLearning system.