Customer Service | Chubb in NZ

Information

Financial Advice Disclosure Statement
Supporting customers in vulnerable circumstances
Fair Conduct Principle

Policies & guides

Policy fact sheets
Proposal forms & application forms

Ways to contact

Complaints and dispute resolution
Chubb assistance for travel policyholders

Want to make a claim?

At Chubb Claims, we have a clear purpose where we deliver great customer outcomes based on the promises made by our underwriters. Our claims professionals provide a claims service that is thoughtful, responsive and solution-oriented, all directed towards our clients’ needs. Success here comes from focusing on what we consider to be the five key components of great claims service: certainty, speed, innovation, expertise and consistency.

Our experienced team of claims professionals endeavour to respond to each claim with a sense of urgency and care, providing technical expertise, responsive service, clear communication and consistent global claims handling.

Have a question or need more information?

Contact us to find out how we can help you get covered.