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Chubb Life Insurance
If you have questions about a Chubb Life insurance policy, please click the button bellow
Chubb General Insurance
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Complaints and dispute resolution
We strive to provide our customers with the highest possible level of service, so if you’re unhappy with the service you’ve received, we want to make things right.

Chubb Life Insurance - What can we help you with?

If you set up your policy through an Insurance Adviser

Freephone: 0508 464 999
Overseas: +64 4 470 7834
Email: Getintouch.NZ@chubb.com

If you set up your policy online or over the phone

Freephone: 0800 900 047
Overseas: +64 4 931 9772
Email: Getintouch.NZ@chubb.com

Contact us

Freephone: 0800 900 047
Overseas: +64 4 931 9772
Email: Getintouch.NZ@chubb.com

Contact us

Freephone: 0508 464 999
Overseas: +64 4 470 7834
Email: Getintouch.NZ@chubb.com

Contact us

If you have questions about a Chubb Life insurance policy, please complete our online form to let us know how we can help and one of our friendly New Zealand based team members will be in touch

If your query is urgent, contact us directly

Freephone: 0800 270 714
Overseas: +64 4 931 9772

The Chubb Life team is available between 8am to 6pm Monday to Friday (closed on public holidays).

To get in touch by post, please send to:

Chubb Life
Freepost Authority 118004
Private Bag 921310
Victoria Street West
Auckland 1142

Chubb General Insurance - What can we help you with?

Head Office

Chubb Insurance New Zealand Limited
Level 16, HSBC Tower,
188 Quay Street
Auckland 1010

Postal Address

Chubb Insurance New Zealand Limited
PO Box 734
Auckland 1140
O +64 (9) 377 1459
F +64 (9) 303 1909

Chubb Travel Insurance

If you purchased a Chubb Travel Insurance policy please contact the Chubb Travel Insurance team

Freephone: 0800 422 346
Mon - Fri 10.30am - 7pm
Email: travel.nz@chubb.com

ASB Visa Platinum Rewards travel insurance

ASB has appointed AIG to be the new provider of the travel insurance for ASB Visa Platinum Rewards customers. Please visit the ASB website to learn more.

ASB Travel Insurance

Chubb Life is no longer selling ASB Travel Insurance, but is continuing to serve ASB Travel Insurance customers who bought their policy before 1 April 2023.

Phone: 04 890 4954
Overseas: +64 4 931 9772
Email: mytravelclaim.nz@chubb.com