For faster claim consideration, please prepare complete documents including,
- Letter of claim for damages to the insurance company
- Letter of notification of damages to the carrier or the party responsible for the damage to the goods
- Original insurance policy or certificate of insurance
- Bill of lading or air waybill
- Invoice for the goods
- Weight certificate of the goods
- Quality inspection report of the damaged goods
- Receipt of goods indicating damage
- Photographs of the damaged goods or packaging
- Damage survey report from the port or airline (if applicable)