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1. Waiver of Premium Claim according to PB Rider in the event of the death of the payer

Documents required for processing of insurance claims are:

  • Policy Document, and it is exempted for e-policy
  • Company Death Claim Request Form (Part 1) with the signature of the beneficiary 
  • Original and a copy certified as true of the national ID card of the beneficiary
  • Original and a copy certified as true of the house registration certificate of the beneficiary
  • Original Death Certificate and a copy certified as true by the benefiary
  • Copies of the House Registration Certificate with notification of death of the payer and the payer's national ID card, certified as true by the beneficiary
  • The original and a copy (certified as true) of the Identity Card of the payer
  • The beneficiary's authorization form to reveal the insured's medical treatment history
  • The physician report in Company Death Claim Request Form (Part 2) in case of death at the hospital or medical center
  • Other documents, e.g. evidence of name change of the payer or beneficiary, a copy of birth certificate if the beneficiary is a juvenile, a copy of marriage certificate if the benefiary is the insured's spouse
  • In cases of unnatural cause of death – e.g. an accident, death from an attack, suicide, unknown causes, etc. – other documents also need to be submitted. These are:
    • Copy of Police Report by Royal Thai Police
    • Copy of Autopsy Report or Investigation Report on the body where there has been an autopsy, if any

Note: Every document copied must be certified as true by the Insured or the Insured's parents if the Insured is a juvenile.

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2. Waiver of Premium Claim according to PB Rider and WP Rider in the event of the payer or the insured sustaining total permanent disability

Documents required for claims processing are:

  • Company's Waiver of Premium Claim Form for Total Permanent Disability
  • Physician report in the Company's Waiver of Premium Claim Form for Total Permanent Disability
  • Copy of the national ID card of the insured or other identity document issued by the government 
  • The insured's consent letter to disclose medical treatment history
  • Other supporting documents (if any): x-ray film, photo presenting current condition, medical historyDownload Claim Request Form

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