These are additional benefits outside of your policy, providing a financial contribution towards pre-approved appointments and services for the policy owner(s), the lives assured and any dependent children.
*Note: “ANZ Life & Living Insurance” policies underwritten by Chubb Life applied for before 5 December 2024 are not eligible for Client Benefits.
You must be a policy owner or life assured, or a dependent child of a policy owner or a life assured, of an eligible in-force Chubb Life insurance policy to receive a Client Benefit.
The policy must have been in-force for a minimum of 90 days and the policy premiums must not be in arrears.
To be eligible, all services must be related to a life event or events and are only for use by the individual experiencing the life event.
Acceptance of an application for a Client Benefit is at Chubb Life’s discretion. Evidence may be required to confirm eligibility.
You can apply to receive specific nutritional advice or fitness advice from a registered practitioner.
A medical referral is required, and this referral should only contain information that relates to the condition which is the subject of the medical referral. No other condition/s should be included.
You can apply for counselling services in relation to, but not limited to, the following:
You can apply for assistance with addiction to:
You can apply for the following general assistance:
Following a life event, Chubb Life may contribute up to $300 for a pre-approved appointment for wellbeing, career and budgeting advice services, and up to $1,000 towards legal services to prepare or update a will (or, for Assurance Extra Business customers, a buy/sell agreement).
Client Benefits are limited to a maximum of $1,000 (including GST) per policy year:
Client Benefits requests must be pre-approved, which will be provided at Chubb Life’s sole discretion.
Any Client Benefits must be applied for and the services used within 13 months of the life event occurring.
No. The yearly $1,000 Client Benefit allocation will begin each year on your policy anniversary date, and pre-approval for services must be sought first. If you have more than one policy eligible for Client Benefits (including eligible policies distributed by third parties), it will begin from the anniversary date of your first eligible policy.
Any unused yearly Client Benefit allocation does not carry over to following years.
If you've already received payment under the Financial and Legal Advice Benefit or Grief Counselling Benefit as a benefit under any Chubb Life policy, you will not be eligible to receive a further payment for financial or legal advice, or grief counselling under Client Benefits in the same policy year.
Each of the policy owner(s), the lives assured and/or a dependent child of a policy owner or a life assured are entitled to the Client Benefits.
A life event is defined as an event resulting in a substantial change and adjustment to an individual’s life. This includes marriage, divorce, serious illness or injury, diagnosis of neurodivergence, purchasing a property, changing or losing a job, starting or restructuring a business, the birth of their child, being a victim of a criminal act, and natural disasters.
Chubb Life may require you to provide evidence of a life event related to the Client Benefit you’re requesting.
Yes, but the provider must be a registered practitioner, approved by Chubb Life, GST registered and based in New Zealand.
Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf