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Masterpiece® is Chubb’s prestige home and contents insurance offering for people with significant assets to insure who appreciate a premium level of cover and service that is customisable to their needs.
Chubb's cover options for your leisure travel.
Chubb leverages superior underwriting expertise and world renowned claims, accounts services, and financial strength to offer solutions for small and medium businesses.
Backed by our product breadth, financial strength and global network, we offer customised cover for your varied needs so that you can focus on growing your business.
Here to support you and the important work that you do.
Whether you’re a distributor or broker, you can be assured of our corporate capabilities when you partner with Chubb.
Chubb Travel Insurance establishes relationships with partners to provide personal travel insurance cover for their clients.
If you’d like to get protection from the comfort of your own kitchen, Chubb Life makes it easy. Get an instant quote from our simple online tool. You’ll be surprised about how little time it may take.
Chubb Leisure Travel Insurance can help you and your family enjoy your time overseas, knowing that should an incident happen you are Chubb-insured and there is assistance at hand.
Life Insurance Claims
If you have a General Insurance policy with Chubb, such as Home & Contents, Chubb Travel Insurance or Commercial Insurance, please get in touch with the Chubb General team.
How to make a claim
The first step is to contact us.
You can:
- phone us on 0508 464 999 to speak to someone right away, or
- start the process online using the contact form and we'll be in touch within 1-2 working days.
We'll let you know what information you might need to send us to support your claim.
You can email us your insurance claim form yourself, through your Adviser if you have one, or we can help you over the phone.
We aim to start assessing your claim within five working days of receipt. If we need any more information to complete the assessment, we'll let you know as soon as possible.
Get in touch
Your questions on claims, answered:
Our team will guide you through the claims process, beginning with giving you clear information on your policy and sending out any required forms for your claim.
Call us free on 0800 900 047, or email us at claims.nz@chubb.com.
Call us on 0800 900 047 or email Claims.NZ@chubb.com and we'll look into your policy details and help you understand whether your specific circumstances may be covered.
We'll send you a claim form that explains in detail the information you need to provide us to assess your claim.
At this point, we'll let you know if we need any additional information.
We'll keep you updated as we process the claim, but if you have any questions give us a call on 0800 900 047.
Call us free on 0800 900 047, or email Claims.NZ@chubb.com.
To learn more about our general claims processes, please click here.
Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf