1. Immediately notify Chubb to initiate an assessment of the damage.
2. Submit a written claim for damages to the carrier within specified timeframe indicated on the bill of lading or airway bill.
3. Request for a damage assessment report from the carrier such as the port damage assessment report, inventory list of missing and excess goods from the port, inventory list of damaged goods
4. Coordinate a joint damage inspection involving representatives from the carrier, the port authority, and the insurance provider.
5. Refrain from signing the receipt if there are any suspicions of damage to the goods, such as visible signs of damage to the packaging, dents, cracks, or scratches.
6. Conduct a thorough inspection of the goods, and document the details of any damage on the delivery receipt.

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