Let us introduce you to the Chubb Claims Centre.*

Our online claims portal has been designed to create a fast and easy way to register and track the progress of your claim. To make a A&H  claim through our A&H Online Portal Chubb Claim Centre, please click below.

*The Chubb Claims Centre is for A&H claims only. 

Watch the Video →

Chubb Assistance and Security Advice

In the event of an emergency, Chubb has partnered with a crisis management assistance company, to provide the covered person with a range of services to prepare the for a Journey prior to its commencement as well as offer support whilst on a Journey to assist with a safe, uneventful and successful trip. 

Chubb Assistance - Business Travel:
E: help@faops.com
O: +64 9 374 1775

**Please note, these phone numbers are not toll free, however you can claim back the costs of the call or you can request a call back.

Other ways to register your claim

You can also download and complete a claims form and submit it to our team.

Chubb travel claims form
Submit completed form
Chubb Travel Claims: Tips for speeding up your travel claim
Additional resources

How is Chubb different?

Accident and Health claims are personal and go beyond just the dollars involved. If your business has been involved in an Accident and Health claim, you understand that situations leading up to a claim can be distressing for all concerned, especially if loss of life is involved.

At Chubb, our goal is to relieve as much trauma and distress as possible from a claim situation and provide confidence and help when customers need it. Our Claims Specialists actually want to know about your claim early and respond to it professionally. We focus on settling claims fast and effectively because we know this affects not just our reputation, but our customers personally.

What makes the Chubb Accident & Health claims process different?

  • Digital Claims Management that allows you to register and track the progress of your claim at a time that is convenient to you at the Chubb Claims Centre
  • Expert understanding of the medical, legal, international and financial elements of a claim 
  • Quick response within 24 hours of receipt of notification
  • Staff empowered to make immediate decisions to streamline our process
  • Worldwide network of offices provides access to local experts and ensures the delivery of appropriate local solutions