American Express Travel Claim

Once you submit a claim, you will receive prompt confirmation of receipt. Please provide as many details as you can. The more information we have about your loss, the better able we will be to allocate the right resources for your claim. Although we process thousands of claims every year, we treat each customer the way we would want to be treated, with the same care and attention.

We strive to treat every customer the way we would like to be treated if we experienced the same loss.

Report an American Express Travel Claim


The unexpected has a way of happening to everyone. At Chubb, we understand that handling a claim isn’t just about replacing what’s been lost. Behind every loss is a person and a story. We’re here to listen and no detail is too small. Talk to Chubb, share your story and let us put our resources, our people and our expertise to work for you.

For American Express Claims, you can submit your claim 24/7 using our online claims portal: Chubb Amex Claim Centre.

For offline submission you can download the claim form here and submit the completed form to skador@chubb.com.