Once you submit a claim, you will receive prompt confirmation of receipt. Please provide as many details as you can. The more information we have about your claim, the better able we will be to allocate the right resources at the right time, moving it forward as quickly as possible and working with you to minimise the impact of the event. All of our claims handlers receive extensive training on our policy wordings—it’s our job to find the cover for your claim.
We strive to treat every customer the way we would like to be treated if we experienced the same loss.
Accident & Health and Travel Insurance Claims
At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.
In Chubb claims, we are always there to support and assist our customers, responding to their needs and not just the claim event.
Our online claims portal has been designed to ensure a fast and easy way to register and track the progress of your claim, or alternatively, you can request and complete a claim form.
For Accident and Health (A&H) and Travel Insurance Claims*, you can submit your claim 24/7 using our online claims portal: Chubb Claim Centres
Visit your local Claim Centre: Denmark > Finland > Norway > Sweden >
*You can submit a claim online via the Chubb Claim Centre for the following policies: Leisure Travel, Personal Accident, Critical Illness, Hospitalisation etc. &nbs
Denmark |
Finland |
Norway |
Sweden |
|
---|---|---|---|---|
For accident and health insurance |
skadeafdelingen@chubb.com |
vahingot@chubb.com |
chubbskadeavd@chubb.com |
skador@chubb.com |
For commercial insurance |
nordic.claims@chubb.com |
nordic.claims@chubb.com |
nordic.claims@chubb.com |
nordic.claims@chubb.com |
For assistance, please contact our Customer Service Representatives |
||||
Customer Service |
Switchboard 10am to 3pm (CET) |
Switchboard 9am to 5pm (EET) |
Switchboard 10am to 3pm (CET) |
Switchboard 8.30am to 5pm (CET) |
If none of the above applies to your claim request, please download the respective claim form here for offline submission. Please ensure that you claim is submitted to Chubb within 30 days from the date of the incident. |