- Business
- Individuals & Families
- Partnerships
Chubb’s Personal Accident cover is designed to respond swiftly and effectively in the event of an accident, and offers a lump sum payment.
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Accident & Health and Travel Insurance Claims
We strive to treat every customer the way we would like to be treated if we experienced the same loss.
At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.
In Chubb claims, we are always there to support and assist our customers, responding to their needs and not just the claim event.
Our online claims portal has been designed to ensure a fast and easy way to register and track the progress of your claim, or alternatively, you can request and complete a claim form.
For Accident and Health (A&H) and Travel Insurance Claims*, you can submit your claim 24/7 using our online claims portal: Chubb Claim Centres
Visit your local Claim Centre: Denmark > Finland > Norway > Sweden >
- Digital - In a world where time is precious and we increasingly demand new and quicker ways to get things done, our intelligent online claims portal allows customers to submit their claim 24/7, 365 days of the year, from any device including smartphone, PC or tablet.
- Fast - The average time to register a new claim is less than nine minutes, which is significantly faster than traditional methods of notification. You'll also receive instant acknowledgment and a token number, which allows you to track the progress of your claim
- Intuitive - the portal will only ask questions relevant to the individual claim circumstances and will fast-track claims that do not require further documentation or assessment
- Efficient - You can upload supporting documents, which limits follow-up requests from Chubb therefore reducing the life cycle.
- Flexible - The claims portal has many flexible options for white labelling for brokers and customers to help facilitate a smooth and effective claims process.
*You can submit a claim online via the Chubb Claim Centre for the following policies: Leisure Travel, Personal Accident, Critical Illness, Hospitalisation etc. &nbs
| Denmark | Finland | Norway | Sweden | |
| For accident and health insurance | skadeafdelingen@chubb.com T: +45 (0) 3313 5533 |
vahingot@chubb.com T: +358 (0) 9 6861 5151 |
chubbskadeavd@chubb.com T: +47 (0) 2331 5440 |
skador@chubb.com T: +46 (0) 8 692 54 50 |
| For commercial insurance | nordic.claims@chubb.com T: +45 (0) 7070 2625 |
nordic.claims@chubb.com T: +358 (0) 9 6861 5115 |
nordic.claims@chubb.com T: +47 (0) 2331 5445 |
nordic.claims@chubb.com T: +46 (0) 8 692 53 70 |
For assistance, please contact our Customer Service Representatives (Mondays to Fridays, excluding Public Holidays) (CET: Central European Time zone - EET: Eastern European Time zone) |
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| Customer Service | kundetjeneste@chubb.com Switchboard 10am to 3pm (CET) +45 (0) 331 35 533 |
asiakaspalvelu@chubb.com Switchboard 9am to 5pm (EET) +358 (0) 9 6861 5151 |
kundeservice@chubb.com Switchboard 10am to 3pm (CET) +47 (0) 233 154 40 |
kundservice@chubb.com Switchboard 8.30am to 5pm (CET) +46 (0) 771 54 00 55 |
If none of the above applies to your claim request, please download the respective claim form here for offline submission. Please ensure that you claim is submitted to Chubb within 30 days from the date of the incident. |
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