“An insurance agent should be more than a salesperson. They should be a trusted companion walking alongside clients through life’s critical moments.” In Hong Kong, many communities remain underserved, including singleton, marginalised communities, and families beyond traditional structures.
Conventional insurance training often fails to reflect their real needs, lived experiences, and systemic challenges. Chubb Institute collaborates with Alongside Academy, launched the Inclusive Community Programme (ICP): a 9-month, 80-hour fully sponsored, on-the-job training programme. ICP aims to cultivate a new generation of insurance agents who are equipped not only with technical expertise, but also with empathy and practical skills needed to serve diverse communities with dignity and respect. It covers essential perspectives on inclusive communication, healthcare, legal considerations and psychosocial understanding.
Upon completion, participants will receive the FICP – Fellowship of Inclusive Community Programme certification, recognising their professional to support individuals and families from diverse communities.
9 Months Length, 80 Total Hours in Curriculum, 3 Distinct Modules (Inclusive Faculty, Insurance Knowledge, Every Way of Life Brand Value), 3 Months Each
Note: The faculty list is tentative and subject to confirmation based on speaker availability; comparable experts will be provided should any scheduling conflicts arise.
Here, you can help make every life journey possible—bringing protection, empowerment, and positive change. Join us in shaping a more inclusive future together.