Chubb Life Insurance Enquiry Form, Hong Kong

Alternatively you can contact our Customer Service Center:

Address	35/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
Office Hours	Monday - Friday 9:00am - 6:00pm (Saturday, Sunday and public holidays closed)
WhatsApp	+852 2231 7877
Hotline	+852 2894 9833
Fax	+852 2577 0866
Email	Enquiries.HKLife@chubb.com

What is the nature of your enquiry?

Salutation

Name

Are you an existing customer?

If Yes, please provide your policy number:

Contact number

Best day to call

Best time to call

Message

By submitting this form, I agree with the Chubb Life Privacy Policy and Personal Information Collection Statement. Without your express authorization, personal data information collected will not be transferred to third parties outside of those stated in the “Chubb Life Privacy Policy and Personal Information Collection Statement”. You may choose not to provide the personal data information required, but this may result in us being unable to contact you. You have the right to access and / or request correction of your personal data in accordance with “Chubb Life Privacy Policy and Personal Information Collection Statement”.

I agree with Chubb Life Hong Kong to use my personal data for direct marketing in accordance with the “Chubb Life Privacy Policy and Personal Information Collection Statement”.

Customer Complaints / Feedback

We understand that you may have feedback regarding our products or services, please reach out to our Customer Service Center through email or by post.

Customer Service Center

Chubb Life Insurance Hong Kong Limited

Mail:	35/F, Chubb Tower, Windsor House,311 Gloucester Road, Causeway Bay, Hong Kong
Hotline:	+852 2894 9833
Email:	Enquiries.HKLife@chubb.com

We understand that we may not always be able to reach an agreement on your case. If you are not satisfied with our response, please tell us on the contact details above or you may contact the relevant organizations listed below for assistance:

Insurance Authority

Mail:	Head Office 19/F, 41 Heung Yip Road, Wong Chuk Hang, Hong Kong North Point Office Complaint Handling Team 23/F, FOYER, 625 King's Road, North Point, Hong Kong
Hotline:	+852 3899 9983
Fax:	+852 3753 3812
Email:	complaints@ia.org.hk

The Insurance Complaints Bureau

Mail:	29/F, Sunshine Plaza, 353 Lockhart Road, Wanchai, Hong Kong
Hotline:	+852 2520 2728
Fax:	+852 2520 1967
Email:	icb.enquiry@icb.org.hk

Below are applicable to Voluntary Health Insurance Scheme (VHIS) only:

Voluntary Health Insurance Scheme Office of Health Bureau

Mail:	Unit 2902, Millennium City 6, 392 Kwun Tong Road, Kowloon, Hong Kong
Hotline:	+852 2529 8900
Fax:	+852 2529 8982
Email:	vhis_enquiry@healthbureau.gov.hk

Inland Revenue Department

Mail:	G.P.O. Box 11234, Hong Kong
Hotline:	+852 2594 5000
Fax:	+852 2802 7625
Email:	taxinfo@ird.gov.hk