Making a Claim Under Your Commercial, Fire Mortgage and Motor Insurance Policy

To notify a new claim, please download the respective claim form as follows:

Casualty

• General Liability Claim Form

Marine Cargo

• Marine Cargo Claim Form

Property / Fire Mortgage

• Property Claim Form

Motor

• Motor Accident Claim Form
• Motor Windscreen Damage Claim Form

Please submit the completed claim forms to the email addresses on Claim Forms. 

For new Financial Lines claims, please submit relevant new claim information to FinLinesClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Employees’ Compensation claims, please submit copy of Form 2 to ECClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Marine non-Cargo claims, please submit relevant claim information to MarineClaims.HK@Chubb.com so that our claim specialists would contact you soonest.