Make a Financial Lines claim
How to submit a Directors' and Officers' Liability claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Brief summary of facts and circumstances
- Copies of any relevant correspondence including letters of demand
- Copies of pleadings
- Supporting documentation for the Insured Person’s position
How to submit a Employment Practices Liability claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Brief summary of facts and circumstances
- Copies of any relevant correspondence including letters of demand
- A copy of the complainant’s employment contract
- A copy of any pleadings filed including Fair Work Applications
How to submit a Cyber claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Nature of cyber incident including a brief summary of facts and circumstances
- Confirmation as to whether an IT specialist been instructed. If so, please provide details of the IT specialist and copies of any retainer.
- A copy of any IT reports or screenshots of the cyber incident
How to submit a Crime claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Brief summary of facts and circumstances
- Anticipated quantum
- Details as to whether any forensic accountants have been appointed; if so, please provide details and a copy of any retainer
- Details of whether the police have been notified; if so, please provide the incident number and contact details for the police investigator
How to submit a Professional Indemnity claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Brief summary of facts and circumstances
- A copy of any agreements or contracts in dispute
- Copies of any relevant correspondence including letters of demand
- Copies of pleadings
- Supporting documentation for the Insured Person’s position
How to submit a general claim
Please include the following information with any claim notification. We’ll also need the contact details of the person in your company who will be dealing with the claim.
- Insured's name
- Policy number
- Date of loss
- Brief summary of facts and circumstances
- Copies of any relevant correspondence
- Copies of pleadings (if relevant)
All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy wording. Please read this information carefully before making a claim and/or contact your broker or us for more information.