Making a Claim Under Your Financial Lines Policy

Directors' and Officers' Liability

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com.

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Brief summary of facts and circumstances
• Copies of any relevant correspondence including letters of demand
• Copies of pleadings
• Supporting documentation for the Insured Person’s position

We’ll also need the contact details of the person in your company who will be dealing with the claim.
 

Employment Practices Liability

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com.

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Brief summary of facts and circumstances
• Copies of any relevant correspondence including letters of demand
• A copy of the complainant’s employment contract
• A copy of any pleadings filed including Fair Work Applications

We’ll also need the contact details of the person in your company who will be dealing with the claim.
 

Cyber

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com.

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Nature of cyber incident including a brief summary of facts and circumstances
• Confirmation as to whether an IT specialist been instructed. If so, please provide details of the IT specialist and copies of any retainer.
• A copy of any IT reports or screenshots of the cyber incident

We’ll also need the contact details of the person in your company who will be dealing with the claim.

Chubb Cyber ERM - Incident Response Process
 

Crime

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Brief summary of facts and circumstances
• Anticipated quantum
• Details as to whether any forensic accountants have been appointed; if so, please provide details and a copy of any retainer
• Details of whether the Police have been notified; if so, please provide the incident number and contact details for the Police investigator

We’ll also need the contact details of the person in your company who will be dealing with the claim.
 

Professional Indemnity

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Brief summary of facts and circumstances
• A copy of any agreements or contracts in dispute
• Copies of any relevant correspondence including letters of demand
• Copies of pleadings
• Supporting documentation for the Insured Person’s position

We’ll also need the contact details of the person in your company who will be dealing with the claim.
 

Other

Please send all new notifications to the following inbox: aus.financiallinesclaims@chubb.com

Please also include the following details:

• Insured name
• Policy number
• Date of loss
• Brief summary of facts and circumstances
• Copies of any relevant correspondence
• Copies of pleadings (if relevant)

We’ll also need the contact details of the person in your company who will be dealing with the claim.

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.