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Contact Us

Business areas

In order to ensure you are directed to the correct area as efficiently as possible please contact the correct department as indicated on the tabs to the side

General enquiries:
Thandeka Phiri
thandeka.phiri@chubb.com

Accident & Health:
Allan Bader
Head of Corporate A&H
allan.bader@chubb.com

Consumer Lines:
Julian Ellman
Consumer Head: Affinity, Travel & SPL
julian.ellman@chubb.com

Leisure Travel Customer Service Team:
chubbtravel@cdasolutions.co.za
0800 467 467

Claims:
myclaim@chubb.com
+27 (0) 11 722 5777

Legal & Compliance:
Wihan du Preez
Legal & Compliance Manager
wihan.dupreez@chubb.com

 

 

Chubb Insurance South Africa Limited
Physical Address:
The Towers, 5th Floor
15 Alice Lane, Sandton 
Johannesburg
2196.                                               

Postal Address
PO Box 1192
Saxonwold
2132

FSP No.
27176

O. +27 (0) 11 722 5700

All claims related queries should be addressed to
O. +27 (0) 11 722 5777 
E. myclaim@chubb.com

 

Complaints procedure
All complaints should be directed to our compliance manager
O.  0860 223 Compliance
E. Wihan.duPreez@chubb.com

 

National Financial Ombudsman Scheme (NFO)
Tel: 0860 800 900
Email: info@nfo.co.za
Physical Address:
110 Oxford Rd, Houghton Estate, JHB, 2096 / 6th Floor, 6 Vineyard Road,
Claremont, WP, 7700
Website: www.nfosa.co.za
 

FAIS Ombudsman
Tel: +27 (0)12 762 5000
Email: info@faisombud.co.za
Physical Address:
125 Dallas Ave, Waterkloof Glen, PTA, 0010
Postal Address: PO Box 41, Menlyn Park, 0063
Website: www.faisombud.co.za
 

Important documentation

Chubb access to information policy

Chubb conflict of interest policy

Disclosure notice

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