- Individuals & Families
- Businesses
- Partners & Agents
Your home is more than bricks and mortar. It’s full of memories and you're reflected in every detail. So if you experience a claim, you’ll most likely want your life back, and to rebuild without hassles, headaches, or delay.
Designed to cover you and your family in the event of accident-related injuries and disabilities.
We know that innovative products go hand in hand with superior service. At Chubb, we offer a range of value-added services and customised solutions for that added advantage to meet various needs.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk management challenges.
Chubb has a proven track record of maximising ancillary revenue for more than 120 business partners across the globe.
Frequently Asked Questions (FAQs) for Independent Distribution Partners (IDP)
General Enquiries
- GCE ‘O’ Level with a minimum of 3 credit passes or its equivalent or the highest educational certificate; and
- CGI (old syllabus); or
- BCP, PGI and ComGI (new syllabus); and
- HI (if any)
To learn more about how to become a Chubb IDP, click here.
Applicants without a minimum of 3 GCE “O” Level credit passes may submit the Basic Competency Examination Certificate awarded by the Singapore College of Insurance (SCI).
Upon submitting of application forms, the IDP team will get back to you within 14 working days from the date of receipt.
Please log in to ARCM.
If you wish to update your particulars, please fill in this form and email it to IDP.SG@chubb.com. Our IDP representative will contact you if any supporting document(s) are required.
You need to fulfil the following by 31 December annually:
- Composite IDP (Selling life and general insurance products) – 30 Hours (Life insurance) & 8 Hours (General Insurance)
- General IDP (Selling general insurance products only) – 24 Hours (1st & 2nd year as a General IDP), 15 Hours (3rd year as a General IDP)
Please contact your Business Development Manager for assistance or email to IDP.SG@chubb.com.
Commissions will be credited, either by cheque or to your nominated account*. If you have provided Chubb with a copy of your Bank Account Statement reflecting bank account details, your commission will then be credited directly to the designated bank account.
*This is only applicable if premiums deductions were successful.
Product Enquiries
Yes.
Minimum headcount for a business travel policy is 2 persons.
The maximum limit of Chubb PAL Protect® (Chubb Personal Accident & Lifestyle Protect) is S$ 1 million.
Yes.
Yes.
Product Enquiries
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The maximum limit for medical expenses under our SME Select+ policy is S$150,000 and the maximum limit under Chubb Work Guard® policy is S$300,000.
Kindly contact your Business Development Manager for futher discussion.
The maximum limit of sum insured for SME Select+ policy is S$10 million.
- For all Individual Personal Accident and Home and Contents policies, kindly email the IDP team at IDP.SG@chubb.com.
- For all other lines of business:
- Kindly submit the forms to the respective Underwriters whom you are liaising with; or/and
- Your dedicated Business Development Manager.
Application Forms can be found here.
Other Enquiries
Step 1: Visit Travel Pro Enhanced Travel Insurance System and click on the “Forgotten your password?” link.
Step 2: Key in your User Login ID and Email Address and click submit. A new password will be sent to the email address you have entered.
Please note that no renewal notification letter will be sent for policies that are auto-renewed. The Policy will be auto-renewed upon successful premium deduction.
You may direct the policyholder to contact the Customer Service Hotline at +65 6299 0988 to check on the status of their policy.
You may direct the policyholder to contact the Customer Service Hotline at +65 6299 0988 and furnish them with the new card details.
Alternatively, they may fill up the ‘Customer Update Request Form’ and mail it to Chubb Insurance Singapore Limited at 138 Market Street #11-01 CapitaGreen, Singapore 048946.
You may direct the policyholder to contact the Customer Service Hotline at +65 6299 0988 to inform them about the decision to cancel the policy.
Alternatively, they may fill up the ‘Termination of Policy Request Form’ and mail it to Chubb Insurance Singapore Limited at 138 Market Street #11-01 CapitaGreen, Singapore 048946.
Policyholder may fill up the ‘Third Party Authorisation Form’ and email to your Business Development Manager or email to IDP.SG@chubb.com.
Other Enquiries
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For policies that were formally issued under ACE , customers will still be subjected to the policy wording that was first issued to them when they first sign up for the insurance, along with any endorsement that were issued by Chubb.
No. All payments must deduct directly from the insured unless authorised and consented by insured.
Policyholder will receive the refund of all premiums back to the credit card that was used to deduct the recurring premiums within 2-3 working weeks.
Customer Reservation System (CRS) allows cancellation of policy prior to policy effective date. Please login to https://travel.chubb.com/ to perform cancellation of policy.
Please contact our Customer Service Hotline at +65 6299 0988 or email IDP.SG@chubb.com for all Accident & Health, and Personal Business Insurance related matters.