Welcome to Chubb Claims. Life Is About to Get Easier.
Individuals, families and businesses of all sizes can expect the superior service and attention to detail that comes with every Chubb policy. Our experienced team of claims professionals responds to each claim with a sense of urgency and care, providing technical expertise, responsive service, clear communication and consistent global claims handling.
“In Chubb, we aim to give you fast and easy Claims experience. You can choose to lodge your claims online or send in your claim documents in our mailboxes where our trained examiners will eagerly review your documents and even fast track simple claims. We are glad to be at your service for your policy to respond to your need.”
Paul Anthony Perez, Head of Claims SSU
“Chubb’s superior Claims service is a significant asset to our business, our business partners and customers, and is unique in the industry. In the fast changing digital world we continually seek to find new ways to improve our customer claims experience.”
Maurice Hilario, Vice President & Head Consumer Lines, Brokerage Business Development
Our Promise
Empathy, Efficiency & Expertise
If a solution is possible, we'll find a way to make it happen.
Craftsmanship means getting every detail in your claim right.
Marin P.
High-ticket gadgets should be insured, so in the future it won’t hurt our pockets.
Jean M.
Protection and insurance from Chubb is very important to my family especially on the day that he passed away.
Miel R.
I am confident in online shopping with every GCash Express Send transactions.
Medy D.
I get a delay voucher with extra protection when I ride with Grab through Ride Cover Plus.
Report a Claim
Visit our commerical or private customer pages to Report a Claim.
To find out more about specific product-line claims, visit our Claims Difference page.