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FAQs

The insurance claims process can be confusing. Get answers to some of the most commonly asked questions here. If you still have questions, feel free to contact Chubb Claims any day of the week.

What Has Claims Seen Lately?

The true measure of an insurance carrier is how it responds to and manages your claim. Chubb’s guiding claims principle has been to treat each customer the way we would like to be treated if we were to experience the same loss. Read examples of policies that we offer and corresponding claims that we have seen lately.

Catastrophe Center

Sometimes Mother Nature has a cruel way of reminding us who's in charge. Although we lack control over when and where a natural catastrophe may strike, we do have some control over its effects. If your property has already sustained damage due to a storm, flood, wildfire or other natural disaster, report your claim immediately. If there is an impending disaster, this section can help you create a plan to protect your family, home or business before any damage is done.

Report a claim

The claims experience and our team of dedicated people - it's what sets Chubb apart