We offer an efficient claims management service in 195 countries. Claims are handled by our employees or by long-term cooperation partners.
Would you like to notify us of an accident or event of damage in the travel insurance area?
Submit a new claim conveniently, quickly and around the clock online - in German or English
Online Claims Portal: www.chubbclaims.com
- After the claim submission you will receive an E-Mail with your individual claims number, your token number and the contact details of your personal contact person.
- Using the token number, the online claims portal shows the processing status of your claim at any time.
Contact
Chubb European Group SE
Direktion für Österreich
Kärntner Ring 5-7
1010 Wien
O +43 1 317 16 19
claims.service@chubb.com
Notifiying a Claim
To permit us to process your claim quickly, we would like to require the following information:
- Client's first name, surname and contact details
- Brief description of the occurrence
- Policy number
Treating Customers Fairly
Your satisfaction is very important to us! Just give us a chance to show you everything we do to meet your expectations.